Privacy Policy

Introduction
This document explains how your data is handled by Esponya.

Cookies
We utilize cookies to enhance your browsing experience, making it more user-friendly. Cookies are small text files that store information about you, your preferences, or the device you use to access the Internet (like a computer, tablet, or smartphone). Primarily, cookies tailor the website’s operation to your needs, offering a personalized experience and remembering your past selections.
A cookie is essentially a small piece of data sent from a web server to your browser, accessible only by the sending server. It’s not executable code and doesn’t spread viruses. Cookies do not record or store any Personal Data. You have the option to disable cookies, but this might limit your access to the full functionality of our website. To continue using our website without changing your cookie settings, simply proceed.

Types of Cookies
Technical Cookies
Technical cookies, also known as HTML cookies, are used for site navigation and to improve your access to and use of the website. They are essential for online communication or providing the services you request. Technical cookies ensure the safe and efficient operation of the site. You can manage or deactivate cookies generally through your browser settings. However, doing so might slow down or prevent access to certain areas of the website.
Cookies may also be retransmitted by an analytics or statistics provider to gather aggregated data on user numbers and website usage patterns. These are also considered technical cookies when functioning as described. Temporary session cookies are automatically deleted when you close your browser. These mainly identify you, so you don’t need to log in repeatedly. Permanent cookies remain active for longer than a single session.
Third-Party Cookies
We may also use cookies from external sources. Permanent cookies are frequently third-party cookies. Most third-party cookies are tracking cookies that identify online behavior, understand user interests, and deliver targeted advertising. Third-party analytical cookies might also be installed, originating from domains outside our site. These cookies collect anonymous data about user behavior on our website to monitor performance and improve usability. Third-party profiling cookies create user profiles to deliver advertisements tailored to individual preferences.

Browser Configuration Support
You can manage cookies through your device’s browser settings. However, deleting cookies will remove your saved preferences for our website. For detailed instructions, refer to your browser’s help page:

Log Data
This website, like all websites and mobile applications, uses log files to store automatically gathered information during user visits. This log data may include:

  • Internet Protocol (IP) address
  • Browser type and device parameters
  • Internet Service Provider (ISP) name
  • Date and time of visit
  • Referring and exit web pages
  • Number of clicks

This information is processed automatically in an aggregated format to ensure the website’s proper functioning and for security purposes. It is processed based on the Data Controller’s legitimate interests. For security (spam filters, firewalls, virus detection), recorded data may include Personal Data like IP addresses, which could be used to block attempts to harm the website or other users, or in cases of harmful activities or crime, as permitted by law. This data is not used for user identification or profiling but solely to protect the website and our users, based on the Data Controller’s legitimate interests.

Article 8 – Third Parties
We may engage third-party service providers to assist with our website and to better serve you. We might use them for information storage, such as cloud storage. To help us track usage data like referral websites and page request times, we might share some of your Personal Data with these providers. This information helps us understand usage patterns and improve the website. We might use these providers to host the website, giving them access to your Personal Data, or to fulfill orders related to the website.
We may allow third parties to advertise on our website, and they might use cookies (see the “Cookies” section). We only share your Personal Data with providers who agree to our privacy standards. Your Personal Data will not be sold or transferred to other third parties without your consent. We may disclose your Personal Data to protect our rights, property, safety, or the rights, property, or safety of our customers or third parties, or as required by law. We will not knowingly share your Personal Data with third parties except as described in this Privacy Policy. If your Personal Data might be shared with a third party in a way not explained in this Privacy Policy, you will be notified and given the option to prevent the sharing of that information.

Article 9 – Social Network Plugins
Our website includes social network plugins or buttons for easy content sharing. These plugins are designed to avoid setting cookies when you access the page, protecting user privacy. However, cookies might be set if you voluntarily use the plugin. If you are logged into the social network while browsing, you have already agreed to the use of cookies through our website when you registered with the social network. The collection and use of information gathered through the plugin are governed by the privacy policies of the respective social networks, which can be found on their websites.

Article 10 – How Personal Data is Stored
We use secure physical and digital systems to store your Personal Data and protect it against unauthorized access, disclosure, or destruction. However, no system involving internet transmission or electronic data storage is entirely secure. We take the protection and storage of your Personal Data very seriously and take all reasonable steps to protect it. Personal Data is stored throughout your relationship with us and deleted upon request for account cancellation or data deletion. In the event of a Personal Data breach, you will be notified within a reasonable timeframe, no later than two weeks, and we will comply with all applicable laws.

Article 11 – Purposes of Processing of Personal Data
We primarily use your Personal Data to improve your experience on our website and provide requested services or information. Information that doesn’t personally identify you but helps us understand our customer base is used for market research or marketing, including interests based on your cookies. Personal Data that could identify you may be used to:

  • Improve your personal user experience
  • Communicate with you about your account
  • Market and advertise to you, including via email
  • Fulfill your purchases
  • Provide customer service

Article 12 – Disclosure of Personal Data
While our policy is to maintain the privacy of your Personal Data, we may disclose it if we believe it is reasonable to do so, at our discretion. This may include:

  • Complying with local or state laws or regulations
  • Responding to legal requests like subpoenas or court orders
  • Bringing legal action against a user who has violated the law or our website’s terms of use
  • Operating our website
  • Cooperating with lawful investigations
  • Suspecting fraudulent activity or violations of our terms or rules

Article 13 – Public Information
We may allow users to publicly post content or information on our website, such as photos, status updates, or blogs. Any information you post should be considered public, and we do not maintain the privacy of such information.

Article 14 – Opting Out of Transmittals from Us
We may send you informational or marketing communications about our website. To opt-out, contact Esponya or click the opt-out link at the bottom of the communication. Even if you opt-out, you may still receive information about your website use or account. By providing Personal Data or using our website, you establish a commercial relationship with us and agree that our emails, even unsolicited ones, are not SPAM.

Article 15 – Modifying, Deleting, and Accessing Your Information
To modify, delete, or access your information, contact us at Esponya.

Article 16 – Acceptance of Risk
By using our website, you agree to this Privacy Policy and acknowledge that internet data transmission is not always secure. We do not guarantee the security of your information, and you transmit it at your own risk.

Article 17 – Your Rights
You have rights regarding your Personal Data:

  • The right to be informed about its processing
  • The right to access it
  • The right to update or correct it
  • The right to data portability
  • The right to oppose or limit its processing
  • The right to request its deletion
  • The right to block unlawful processing
  • The right to complain to the data protection authority

To exercise these rights, contact us using the information in this Privacy Policy.

Article 18 – Contact Information
For questions or complaints about this Privacy Policy or our data collection, contact Esponya.

How does Esponya use the information collected?
Your email will be used for newsletters and special offers. If you haven’t opted out, we’ll also forward newsletters from your cause and inform them of your support through online shopping. We only disclose aggregated information to analyze usage and attract advertisers, corporate sponsors, or merchant affiliates. We prioritize the safety of the gathered information.
Our referral program rewards causes when members refer new shoppers through personalized Tell-a-Friend links. If you join through a link, your referrer will only see your name if you consent during registration. No other information is shared. If you use our referral service, we’ll ask for your friend’s name and email to send a one-time invitation to visit our site. Esponya stores this information only to send this email and track the program’s success. Your friend can request removal of this information.
Remember that when you visit or shop at our advertisers or with a Esponya merchant or in the Esponya Mall, you are dealing with a separate company, not Esponya. Any information shared is subject to their policies, not Esponya’s. Please read the privacy policies of our merchant partners.

What information is collected?
We track when and how you visit and use our site, either directly or using browser add-ons / extensions.